Does JD.com have fake products? Are they all genuine?
Like Tmall, Dangdang, Amazon and other shopping malls, JD.com is a formal and genuine online shopping mall with guaranteed quality. Although the products sold in JD.com are much cheaper than in physical stores and cannot be guaranteed to be 100% authentic, the quality is very good.
2. While ensuring high quality, JD.com also provides a one-stop shopping system. Shopping, express delivery, repairs, returns and other services are integrated to provide users with a supreme shopping experience.
3. Jingdong Mall is like a huge physical mall, and this physical mall has been moved online and operated through online sales. The quality of JD’s products is naturally equivalent to those sold in a huge formal physical mall.
Jingdong Mall is getting bigger and bigger now. Many big cities have their own warehouses, and they have their own logistics systems and delivery people. If the quality of their goods has problems, it is impossible to achieve such a large scale. However, JD.com also has third-party merchants, which are merchants that open stores on JD.com, just like Taobao’s Tmall Mall. Although JD.com has a strict review system for merchants who open stores, there are too many stores, and occasionally there will be insufficient supervision. Therefore, we still need to pay more attention to the goods of third-party merchants. Be sure to read more reviews on a regular basis. However, as long as it is JD.com’s own products, you can rest assured.
The self-operated products on Jingdong Mall are products operated by Jingdong itself. Jingdong obtains the goods from manufacturers. The chance of fakes is very small. After all, it is not cost-effective to make a small amount of money and lose one's own brand image. .
In fact, most shopping platforms will inevitably have some merchants who pursue huge profits and sell fake goods. After all, there are too many stores on the platform. Although the platform is also dealing with it very seriously, after all, the data of the entire platform The quantity is large, so when shopping, you must check whether it is a self-operated store. Secondly, the editor believes that shopping on JD.com is relatively reliable, and the delivery is faster.
Are there fakes among the products sold by third-party merchants on JD.com?
There are no fake products sold by third-party merchants on JD.com. Jingdong Mall is getting bigger and bigger now. Many big cities have their own warehouses. They have their own logistics system and delivery personnel. If there was a problem with the quality of his goods, it would be impossible to reach such a large scale. However, JD.com also has third-party merchants, which are merchants that open stores on JD.com, just like Taobao’s Tmall.
Although JD.com has a strict review system for merchants who come to open stores, there are too many stores and there may not be enough supervision. Therefore, third-party merchants should be cautious and read more reviews. As long as the products are self-operated by JD.com, you can rest assured.
What is a JD third party?
Third-party merchants on JD.com refer to merchants that open stores on JD.com, just like Taobao’s Tmall.
1. Although JD.com has a strict review system for merchants who come to open stores, there are too many stores and there may not be enough supervision. Therefore, you should still pay attention to the products of third-party merchants and read more reviews. JD.com’s third-party reviews are very poor and many consumers have complained. As long as it is a third-party product from JD.com, you receive the goods and there is basically no follow-up after-sales service. As for whether the product is genuine, it depends on whether the store delivering the product is the product brand or the brand flagship store. If it is under another name, please consider the authenticity of the product. Therefore, it is recommended that everyone try to choose self-operated products. If you must choose a third party, be sure to purchase freight insurance first and seek appraisal from relevant professionals as soon as possible after receiving the goods.
2. If there is a problem with the goods purchased at a JD third-party store and the third-party store does not take the initiative to handle it, you can apply in My Orders, click on the customer service path, and submit a transaction dispute form. The merchant will accept it within 36 hours. If the merchant does not accept it after the deadline, it will be automatically transferred to JD.com. If you are not satisfied with the business results, you can also apply for JD.com to intervene, and the dispute specialist will handle it within 24 hours. Third-party sellers will become very active by handling formal transaction disputes and actively providing various evidences.
3. Sometimes the system does not allow you to initiate a transaction dispute for various reasons. You can initiate a transaction dispute by selecting an invoice in the dispute list. As long as a transaction dispute can be initiated, JD customer service can be involved, and JD may impose additional penalties for transaction disputes. But if the platform has been ignored, using various unreasonable excuses, there will be no bottom line to maintain business. Depending on the circumstances, you can go directly to court if necessary.
Are there fakes on Jingdong Mall?
There will be two types of products on Jingdong, one is new and the other is refurbished, but there will never be parallel imports or refurbished products. I can tell you this from personal experience. I have bought a mobile phone, two razors, a computer bag, and many other small things.
It doesn’t cost much, but it’s quite pleasant. One possibility of being opened is inspection. Have you heard of inspectors? They need to judge the quality of the product before purchasing it for the company. If it is broken, it will be unpacked and inspected. In addition, the machine will be inspected after arrival. Valuable items will be unpacked to ensure quality before delivery.
You can compare the watches sold on JD.com. Only Newegg has the most junk like Casio and Citizen. There are watches for sale that cost over 100,000 yuan. Are you still afraid of fakes? If you get a fake, you will be fined 10 yuan and will not be compensated to death by JD.com! In terms of price, JD.com and Newegg are about the same. Either you are 2 yuan less than me or I am 2 yuan less than you. Yes, where can I buy it on sale?
Jingdong Mall is getting bigger and bigger now. Many big cities have their own warehouses, and they have their own logistics systems and delivery people. If the quality of their goods has problems, it is impossible to achieve such a large scale.
However, JD.com also has third-party merchants, that is, merchants who open stores on JD.com, just like Taobao's Tmall Mall. Although JD.com has a strict review system for merchants who open stores, there may be insufficient supervision if there are too many stores. Therefore, you should be careful about the products of third-party merchants and read more reviews. As long as it is Jingdong's self-operated products, you can be completely assured.
How to correctly distinguish between real and fake goods?
So everyone must keep their eyes open when buying things. If you are really worried, buying in an offline physical store is also a good idea. Not a bad choice. But if you buy things in JD.com's non-self-operated stores, you need to be more careful, because the probability of buying fakes in these stores will be even greater. No matter which platform you buy products on, there is a possibility of buying fake products, so everyone must learn to distinguish between genuine and fake products when buying things.
So how do you identify the authenticity of a product? If you have already obtained the product you bought, but you are not sure that the product you bought is authentic, then you can first conduct an online search Verification, generally speaking, there are some anti-counterfeiting verification codes. If you are still worried, you can go to the nearest store and ask professionals to help you identify it. This is the best way to distinguish between true and false.
So if you want to buy something very expensive, the best way is to go to the store to buy it in person. But when you really have to buy online, you must be optimistic about the credibility of the merchant's store, and compare the price with that in the physical store. If the price online is much cheaper than in the physical store, then you must pay attention. It is very likely that it is Fake.
Are everything on JD.com authentic?
Not all things on JD.com are genuine, there are also fakes.
In March 2018, Ms. Cheng Mo, a classmate of Liuliu, purchased a ComfortU waist pillow. The price on JD.com was RMB 1,489 and the official US website sold it for $109.95. However, the merchant actually sent her a pillow. The waist pillow labeled ContourU is priced at only $33.6 on the official US website.
In this regard, Cheng Mo argued with the merchant, and the merchant agreed to return the goods after the argument was invalid. However, Cheng Mo believed that the merchant was making false sales, and demanded that JD Global Shopping's "10 for one fake" standard be followed , the claim was 14,890 yuan. The merchant did not admit the fraud, saying that he had "sent the wrong goods" and did not agree to compensate ten times.
Then, Cheng Mo complained to JD customer service. The customer service collected the evidence provided by both parties and determined that the merchant had insufficient evidence of selling counterfeit goods. It was determined that the merchant had sent the wrong goods, and the goods were treated as wrong goods and could only be returned. At 15:30 on March 13, 2018, Liuliu published the article on Weibo, which subsequently brought 11.2 million+ views and went straight to the Weibo hot search list.
Extended information
In March 2018, the official website of the Beijing Consumers Association showed that the Beijing Consumers Association purchased 74 comparative test samples from JD.com in 2017, of which 33 were substandard. , the non-compliance rate was 44.6%.
The 33 types of substandard samples include: 3 types of cashmere sweaters from Liu Yiren, Yu Zhaolin YUZHAOLIN, MirryDerr and other brands, 1 type of outdoor clothing from WOLFSTRACE brand, and 1 type of baby clothing from Disha brand. , children's floor mats from 2 brands including Beiboshi and Royal Star, and 2 types of mats from brands including Hongrui Textile and Tianchi Mingpin.
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Ask everyone: Does JD.com sell fake products?
Hello.
There are very few fakes,
but there are still some.
For example, some product packaging will say that it is not allowed
Sold on JD.com, Taobao and other platforms,
Check the anti-counterfeiting code after purchasing on JD.com
Almost always shown to be fake.
Are there any fake goods when shopping on JD.com?
Yes, although JD.com solemnly promises that all the products sold are genuine, Liu Qiangdong also publicly stated that since starting his business more than ten years ago, he has always insisted on There is a principle of not selling fake goods, but fakes and defective products have been accompanying JD.com’s development and have been criticized by consumers.
On February 12, 2014, the Beijing Consumers Association announced the results of a comparative test of down jackets in the Beijing market. The down fillings of 10 samples did not meet the national standards. Among them, the "BINNIB" down jacket sold on JD.com , the cashmere content and velvet content are not up to standard.
Consumer Mr. Zhang showed the media the fake Thomas toy he bought on JD.com. He contacted JD.com five times to complain about the store, but JD.com insisted that there was no evidence to prove that the toy was fake. , the appeal was dismissed.
On the 37th day of the rights protection, Mr. Zhang received a call from the case handler of Kunshan Industrial and Commercial Bureau of Jiangsu Province. The other party said that more than 500 boxes of toys from the seller of "Thomas" sold on Jingdong Mall had been temporarily detained. The toy is suspected of infringing the trademark of Thomas, a well-known foreign brand. The domestic agent for the Thomas brand toy trademark also said, "After the industrial and commercial authorities make a determination, we will also safeguard our rights and ask JD.com and others to remove it from the shelves."
Extended information
New Consumer Law No. Article 25 stipulates that when operators sell goods through the Internet, television, telephone, mail order, etc., consumers have the right to return goods within seven days from the date of receipt without giving reasons.
Up to now, the after-sales service of JD.com’s self-operated products and the independent after-sales service of third-party sellers have clearly stated that returns and exchanges are supported within 7 days without any reason. However, in addition to the products mentioned in the new consumer law that are not suitable for return, JD.com has further expanded the scope of products that cannot be returned and raised the threshold for returns and exchanges. JD.com’s sincerity in implementing the new consumer law is questionable.
Taking the after-sales service of self-operated products as an example, JD.com has expanded the scope of 7-day no-reason returns and exchanges to clothing, footwear and hats that have been washed, diamonds, gold, watches, jewelry and personal items. Accessories, food, health products, personal care products, personal products, cosmetics, virtual goods, luxury goods and more than a dozen categories of products.
People's Daily Online-JD.com selectively implements the new consumer law, counterfeit goods are rampant and there is no way to return them