The green plants bought by Taobao are dead and cannot be returned for a refund. Fresh and perishable goods are not suitable for seven days without reason. If it is a commodity problem, you can consult the store for a replacement.

First, under any circumstances, goods that are returned for seven days without reason are not applicable: goods customized by consumers; Fresh and perishable goods; Digital commodities such as audio-visual products and computer software downloaded online or unpacked by consumers; Delivered newspapers and periodicals.

Second, after confirmation by consumers at the time of purchase, it is unnecessary to return the goods for seven days without reason: goods that are easy to affect personal safety or claim health after unpacking, or that are easy to cause changes in the quality of goods; Once activated or tried, the value of the goods is derogatory; Goods that have been clearly stated at the time of sale that are close to the shelf life or have defects.

Introduction of relevant information:

To apply the seven-day unreasonable return rule, consumers should ensure that the returned goods are in good condition when returning goods. For this intact standard, the "Measures" also stipulates: the general standard of commodity integrity: the commodity can maintain its original quality and function, and the commodity itself, accessories and trademarks are complete, which is regarded as good.

it does not affect the integrity of the goods if consumers open the packaging of the goods based on the inspection needs, or make reasonable debugging to confirm the quality and function of the goods. The goods you buy are fresh and perishable goods in Article 2 of the first category, so you can't return them.