Merchant can appeal by submitting corresponding qualification materials and posting opinions. There are two ways to determine counterfeit sales in Taobao system. One is manual investigation and determination, which is mainly based on infringement complaints from trademark and copyright owners. The second type is the most common way of judging through the information level

Is there a solution for Taobao to judge the sale of counterfeit goods through the information level?

1. Taobao system’s judgment of counterfeit sales is divided into Two ways.

One is manual investigation and determination, which mainly makes determinations based on infringement complaints from trademark and copyright owners.

The second type is the most common way to judge at the information level. The judgment method will be based on the platform's big data technology, and the suspected products and accounts will be judged from multiple dimensions such as accounts, products, transactions, etc. Check.

No matter which method is used to determine the sale of counterfeit goods, merchants can appeal by submitting corresponding qualification materials and publishing opinions.

2. Merchants can find the appeal entrance in Qianniu Seller Center - Physical Examination Center - Customer Service - Complaint Center, or Qianniu Seller Center - Physical Examination Center - Violation Processing - Pending Processing.

Then find the corresponding suspected counterfeit violation number and make an appeal within the validity period of the appeal. If the appeal is not made within the time limit, and the appeal entrance is closed and the appeal cannot be made, it will be deemed to be abandoned.

3. Select the type of appeal based on different violation scenarios. Different scenarios require different voucher materials.

For example, domestic purchase channels in the penalty of physical goods need to provide corresponding purchase invoices, authorization qualification certification materials, purchaser’s ID card, product outer packaging model information, etc.