Methods to complain about Pinduoduo merchants include Pinduoduo customer service complaints, consumer service network complaints, etc.

1. Pinduoduo customer service complaints

Now only through the intervention of customer service can problems be solved and complaints effectively guaranteed. Sellers also need to collect relevant evidence. They say there are pictures and the truth. The most important thing for online shopping is to leave screenshots of evidence. Whether it is chat evidence, order numbers, product photos, and verification certificates, it is not easy for customer service to handle complaints without evidence. Give the evidence to customer service and let them make a decision. ?

2. Consumer Service Network Complaints

Such an organization will have dedicated people to handle complaints, and will punish illegal merchants in accordance with relevant laws and regulations, but we must also pay attention to Evidence, this method is the most effective for the platform, and what merchants are most afraid of. ?

Pinduoduo complaint tips:

1. The evidence must be fully prepared. Since the merchant is selling products, whether there is any use of product pictures, trademarks and other promotional materials, or infringement of patent copyrights, etc. As long as relevant evidence is collected to prove that the other party has committed one of these behaviors, then complaints against intellectual property infringement will be can be established.

2. The types of complaints are diverse. In fact, there are many types of complaints on the intellectual property protection platform, including 7 types of trademark infringement complaints, 2 types of copyright infringement, 3 types of patent infringement, copyright and factory name and address infringement, art work infringement, fake goods, etc., so it is recommended that you make a complaint before It is best to consult a professional or team before doing so.

3. Maintain the integrity of the complaint account. Because Pinduoduo has different rules from other platforms, and Pinduoduo is a pro-merchant platform. Therefore, the brand should conduct a detailed analysis of the complained link before making a complaint to ensure the success rate of the complaint. The higher the success rate of the account, the smoother the subsequent complaints will be. Therefore, if the brand wants to control prices well, it must maintain the account number. Integrity.