We began the review of your app but aren't able to continue because we need additional information about your app.

At your earliest opportunity, please review the following question(s) and provide as much detailed information as you can. The more information you can provide upfront, the sooner we can complete your review.

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

It takes a week or more to submit an iOS application for review. Before submission, we must conduct a "self-review" to avoid rejection. ASO100 has collected and sorted out 23 reasons why App Store review was rejected in 2015, and attached the official text of the rejection reasons for everyone to check when uploading applications.

There are two types of application rejections: Binary Rejected and Metadata Rejected. The former requires re-uploading the application and re-queuing, while the latter only needs to modify the information and does not need to re-upload the application.

Version updates of iOS applications must be carried out through the App Store, and the update prompt function cannot be included in the app itself. Starting from March 2015, all apps that include the function of checking for updates will be rejected.

Attached is the original reason for rejection:

Your app includes an update button or alerts the user to update the app. To avoid user confusion, app version updates must utilize the iOS built-in update mechanism. We've attached screenshot(s) for your reference.

Next Steps

Please remove the update feature from your app. To distribute a new version of your app, upload the new app binary version into the same iTunes Connect record you created for the app's previous version. Updated versions keep the same Apple ID, iTunes Connect ID (SKU), and bundle ID as the original version, and are available free to customers who purchased a previous version.

To access third-party login, it is necessary to detect whether the third-party client is installed. If it is not installed, do not display the corresponding button. Before September 2015, you could usually hide the login button if it was not installed. However, the current method of hiding buttons may also be rejected by review. QQ and Weibo provide a web login method. If it is judged that it is not installed, the user needs to be allowed to use the webview login method. Apple states in its terms that it does not allow the normal use of iOS apps to rely on another app.

Attached is the original reason for rejection:

We noticed that third-party app QQ/WeChat is required to use third-party authentication method. The user should be able to login without installing additional applications.

Next Steps

If you choose to support third-party authentication, please use methods that can authenticate users from within your app, such as a native web-view.

Starting from February 2014, Apple began to refuse applications that collect IDFA (identifier for advertising) but do not integrate any advertising services to enter the App Store. If the app itself has no ads, ASO100.com recommends that you display a Banner ad during the review and place it in a more obvious position, and then turn it off after the app passes the review.

Attached is the original reason for rejection:

We found that your app uses the iOS Advertising Identifier but does not include ad functionality. This does not comply with the terms of the iOS Developer Program License Agreement, as required by the App Store Review Guidelines.

Specifically, section 3.3.12 of the iOS Developer Program License Agreement states:

“You and Your Applications (and any third party with whom you have contracted to serve advertising) may us the Advertising Identifier, and any information obtained through the use of the Advertising Identifier, only for the purpose of serving advertising. If a user resets the Advertising Identifier, then You agree not to combine, correlate, link or otherwise associate, either directly or indirectly, the prior Advertising Identifier and any derived information with the reset Advertising Identifier."

Please remove the iOS Advertising Identifier from your app or add ad functionality to your app .

If your app has UGC (user-generated content) functions such as posting, you must provide a user agreement and have a content reporting function, otherwise it will be reviewed and rejected.

Attached is the original reason for rejection:

We found your app enables the display of user-generated content which may become sexually explicit. Therefore we ask that you put the following precautions in place, to ensure your app remains in compliance with the App Store Review Guidelines.

Use Moderators to flag and remove inappropriate content

Require that your users agree to terms (EULA) and these terms must be clear that there's no tolerance for objectionable content

Users need a way to flag or report objectionable content and users generating this content

Developer must act on objectionable content reports within 24 hours by removing the content and ejecting the user who provided the offending content

Developer needs a method for ejecting users who violate the terms of the EULA

Please keep in mind that it is not sufficient for the user to report an issue through a general user feedback / feedback or like/dislike feature of the app. Please ensure that the contents that may become objectionable have a reporting or flagging mechanism readily accessible by the user to allow the user to promptly report or flag the issue and clearly identify the offending content.

Apps whose names, descriptions, screenshots, or previews are not relevant to the app’s content and functionality will be rejected. Some apps were reviewed and rejected because the app screenshots used illustrations designed by themselves.

Attached is the original reason for rejection:

We noticed that your marketing screenshot(s) do not sufficiently reflect your app in use. We've attached screenshot(s) for your reference.

Next Steps

Please revise your screenshots to demonstrate the app functionality in use.

Apple requires that apps cannot limit their use to only certain users.

Attached is the original reason for rejection:

Your app arbitrarily restricts users by requiring invitation code to register, which is not allowed on the App Store. We've attached screenshot(s) for your reference.

Next Steps

Please revise your app to remove any functionality that limits who can use the app.

Until now, Apple has not allowed iOS Developers mention the Android version when describing the software. However, since April 2015, any mention of Android, Android text, icons, and system interfaces in apps, screenshots, etc. will be rejected. There was once an e-commerce app that was rejected because it appeared to be selling Samsung Android phones. . .

Attached is the original reason for rejection:

We found that your app and/or its metadata contains inappropriate or irrelevant platform information, which is not in compliance with the App Store Review Guidelines.

Specifically, your app mentioned other platforms, such as Android.

Providing future platform compatibility plans, or other general platform references, is not appropriate in the context of the App Store. It would be appropriate to remove this information.

If there are physical rewards in the App, Apple products (such as iPhone, iPad, etc.) cannot be used as prizes. Also be sure to state that "the rewards are provided by our company and have nothing to do with Apple officials."

Attached is the original reason for rejection:

Your app includes a contest or sweepstakes but it does not:

Indicate that Apple is not involved in any way with the contest or sweepstakes.

Next Steps

It is necessary to:

Include official rules of the contest or sweepstakes in the app

Include an explicit statement in the contest or sweepstakes rules specifying that gt; Apple is not a sponsor

Ensure that the contest or sweepstake prizes are not Apple products

Add a "Restore purchase history" ” button.

Attached is the original reason for rejection:

We found that your app offers In-App Purchase/s that can be restored but it does not include a “Restore” feature to allow users to restore the previously purchased In-App Purchase/s.

To restore previously purchased In-App Purchase products, it would be appropriate to provide a “Restore” button and initiate the restore process when the “Restore” button is tapped.

For apps such as information, if the user is forced to log in without performing any operations related to user information, or even unable to see any content without logging in, the app may be rejected.

Attached is the original reason for rejection:

We noticed that your app requires users to register with personal information to access non account-based features. Apps cannot require user registration prior to allow access to app content and features that are not associated specifically to the user.

Specifically, your app forces users to login before they can read the news.

We features that your app requires users to register or log in, prior to accessing non account-based features. Apps cannot require user registration or login prior to allow access to app content and features that are not associated specifically to the user.

Next Steps

User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Additionally, the requested information must be relevant to the features.

The iPhone program must be unmodified It can run on iPad at iPhone resolution and 2 times the resolution of iPhone 3GS. Even if your app is only available to iPhone users, it must be able to display properly on iPad, otherwise the review will be rejected.

Attached is the original reason for rejection:

We noticed that your app did not run at iPhone resolution when reviewed on iPad running iOS 9.1, which is a violation of the App Store Review Guidelines. We've attached screenshot(s) for your reference.

Specifically, the buttons at the bottom of the app are inaccessible when running on iPad.

Next Steps

Please revise your app to ensure it runs at iPhone resolution on iPad.

It is easy for video, music, and book applications to be rejected because of this article. In addition, ASO100.com recommends that third-party trademarks should not appear in the application, such as operator logos, film and television company logos, etc.

Attached is the original reason for rejection:

We found that your app allows users to download music without authorization from the relevant third-party sources.

We' ve attached screenshot(s) for your reference.

Next Steps

Please provide documentary evidence of your rights to allow music or video content download from third-party sources. If you do not have the requested permissions, please remove the music or video download functionality from your app.

Attached is the original reason for rejection 2:

Your app includes content or features that resemble a well-known , third-party mark, Fox . We've attached screenshot for your reference.

Pursuant to your agreement with Apple, you represent and warrant that your application does not infringe the rights of another party, and that you are responsible for any liability to Apple because of a claim that your application infringes another party's rights. Moreover, we may reject or remove your application for any reason, at our sole discretion.

Accordingly, please provide documentary evidence of rights to use this content. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

Anywhere in the app screenshot, name, description, etc., for example, words such as Niubi Words such as , green tea bitch, immoral, and funny will all be rejected by Apple.

Attached is the original reason for rejection:

We found that your app contains content that many audiences would find objectionable, which is not in compliance with the App Store Review Guidelines.

Specifically, we noticed that your app name masturbation-simple and crude is objectionable.

We encourage you to review your app content and evaluate whether you can modify the content to bring it into compliance with the Guidelines.

Don’t be too modest and add the word “beta” to the splash screen or application name. Apple does not allow beta products to be put on the shelves.

Attached is the original reason for rejection:

Your app appears to be a pre-release, test, or trial version with a limited feature set. Apps that are created for demonstration or trial purposes are not appropriate for the App Store and do not comply with the App Store Review Guidelines.

To ensure compliance with the App Store Review Guidelines, it would be appropriate to revise your app to complete, remove, or fully configure any partially implemented feature(s).

If you would like to conduct beta trial for your app, you may wish to review the TestFlight Beta Testing Guide.

If your app includes registration Function, the registration page must provide a privacy statement agreement button or link. In addition, when submitting a new version to iTunes connect, the Privacy Policy URL must be filled in.

Attached is the original reason for rejection:

We noticed that your app includes account registration or access to users' existing accounts but does not include a privacy policy, which does not comply with the App Store Review Guidelines.

Please update your app metadata to include a privacy policy and ensure that the privacy policy URL you provide directs the user to the intended destination.

Crash during review will cause resulting in the review being rejected. ASO100.com recommends that the server must be stable during the review period to avoid content loading failure during review by reviewers, resulting in rejection.

Attached is the original reason for rejection:

We discovered one or more bugs in your app when reviewed on iPhone running iOS 8.1.2 on both Wi-Fi and cellular networks.

Specifically, no content is fetched when users launch the app. Please see the attached screenshot/s for more information.

It would be appropriate to revise such issue(s) in your application.

Next Steps

Please run your app on a device to identify the issue(s), then revise and resubmit your app for review.

If the app's description Or if the function introduced by screenshots is not reflected during the review period, it will be rejected. If the introduction copy is not detailed enough, there will be a certain probability of being rejected.

Attached is the original reason for rejection:

We found that your app did not achieve the core functionality described in your marketing materials or release notes, as required by the App Store Review Guidelines.

Specifically, your app does not include the feature of WeChat Moments Sharing that is written in your release note.

It would be appropriate to revise your app to ensure this feature is fully implemented or to revise your Application Description, Release Notes, and/or screenshots to remove this content.

Except under special circumstances, Apple explicitly prohibits the recommendation of other APPs within the app.

Attached is the original reason for rejection:

The app recommendation feature in your app displays or promotes third-party apps, which violates the App Store Review Guidelines. We've attached screenshot(s ) for your reference.

Next Steps

Please remove the app recommendation feature from your app.

If your app contains unrealistic system detection Or optimize the function, Apple will think that this function is suspected of misleading users, and will be rejected during review.

Attached is the original reason for rejection:

We noticed that your app provides potentially inaccurate diagnostic functionality for iOS devices to the user.

We've attached screenshot( s) for your reference.

Next Steps

Currently, there is no publicly available infrastructure to support iOS diagnostic analysis. Therefore your app may report inaccurate information which could mislead or confuse your users . We encourage you to review your app concept and incorporate different content and features that are in compliance with the App Store Review Guidelines.

If the new version of the app you submit has functional changes compared with the previous version, If it is too large, such as upgrading the game to a utility application, or completely changing the functions of the previous version of the product in the new version, it will be rejected by Apple.

Attached is the original reason for rejection:

We found that your app did not achieve the core functionality described in your marketing materials or release notes, as required by the App Store Review Guidelines.

Specifically, the app has a whole content swap from a Game app to a Mobile Data Tracking app, which does not provide a good user experience when updating the app.

It would be appropriate to revise your app to ensure this feature is fully implemented or to revise your Application Description, Release Notes, and/or screenshots to remove this content.

If your iTunes Connect Application State is Rejected, a new binary will be required. Make the desired metadata changes when you upload the new binary.

Applications must comply with the laws and regulations of the region where they are launched, and are prohibited from containing content that violates the law such as gambling, pornography, paid companionship, etc., especially providing users with Apps that provide paid social services, such as online live streaming apps, must strictly abide by relevant regulations.

Attached is the original reason for rejection:

Your app contains content – ??or facilitates, enables, and encourages an activity – that is not legal in all of the locations where the app is available. Specifically, your app is advertised as a platform to provide paid companionship services.

We've attached screenshot(s) for your reference.

Next Steps

We encourage you to review your app concept and incorporate different content and features that are in compliance with the App Store Review Guidelines.

Apple has added regulations for financial management, P2P and other financial-related products

The developer’s name must be consistent with the name of the financial institution in the APP, otherwise it will be rejected.

Apps provided by financial institutions of the same brand must be published under the same developer account and name.

If you have released these apps on behalf of a client or company, your client or company should register an iOS developer account and add you to their developer account so that you can Submit and publish the APP under their account.

Attached is the original reason for rejection:

We found that the Seller and/or Artist names associated with your app do not reflect the name of the financial institution in the app and/or its name and metadata.

To be appropriate for the App Store, your app must be published under a Seller name and Artist name that reflects the financial institution brand, as required by the iOS Developer Program License Agreement.

Section 1.2:

“You” and “Your” means and refers to the person(s) or legal entity (whether the company, organization, educational institution, or governmental agency, instrumentality, or department) using the Apple Software or otherwise exercising rights under this Agreement. For the sake of clarity, You may authorize contractors to develop Applications on Your behalf, but any such Applications must be submitted under Your developer account.

If you have published these apps on behalf of a client, it would be appropriate for your client to enroll in the iOS Developer Program, then add you to their development team so you can develop an app for them to submit under their developer account.

The functions within the application cannot be too single. Although Apple advocates "simplicity" in its philosophy, it does not mean that it can accept applications with insufficient functions. Their core requirement for applications is to provide users with more A valuable experience.

Of course, if your product is too creative, Apple's reviewers may not understand its uniqueness. In this case, you can appeal to describe the product's advantages in more detail in order to pass the review.

Attached is the original reason for rejection:

We found that your app only provides a very limited set of features. It only provides an augmented reality reader mechanism with no other functionality. While we value simplicity, we consider simplicity to be uncomplicated – not limited in features and functionality.

We understand that there are no hard and fast rules to define useful or entertaining, but Apple and Apple customers expect apps to provide a really great user experience. Apps should provide valuable utility or entertainment, draw people in by offering compelling capabilities or content, or enable people to do something they couldn't do before or in a way they couldn't do it before.

We encourage you to review your app concept and evaluate whether you can incorporate additional content and features to be in compliance with the Guidelines. For information on the basics of creating great apps, watch the video The Ingredients of Great Apps.If you feel we didn't understand the features of your app, or that we missed key functionality, and your app was incorrectly rejected, you may appeal to the App Review Board.