VIP line: 4006695588
Platinum card special line: 4000095588
Group line: 4008795588
Overseas telephone number: 86- 10-95588
Authorized hotline: 4008895588
China Industrial and Commercial Bank Credit Card Telephone Service Center won the "Best Call Center Award" in the Asia-Pacific region. The selection was initiated by the Asia-Pacific Customer Center Association Leaders Alliance. Our credit card telephone service center (Chengdu) was recognized by china electronic chamber of commerce Call Center and CNCCA for its outstanding achievements in service innovation, operation management, customer relationship management and customer experience, and finally won the prize.
Credit card telephone service center is the main channel of credit card service of China Industrial and Commercial Bank, which provides customers with 7×24 hours manual credit card service in Chinese and English through telephone banking, online banking and e-link. Always adhere to the service concept of "all for cardholders", forge ahead and innovate constantly.
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ICBC Credit Card Free Annual Fee Policy
The annual fee of ICBC is charged after the first use, that is, one year after the account is opened. As long as you pay 5,5000 yuan (3 student cards or 3,000 yuan, Platinum Card10.6 million points free of annual fee or 200,000 free of annual fee) in this year, you will be exempted from the annual fee of that year. At the same time, ICBC does not charge an annual fee for opening credit cards.
Platinum card holders who spend more than 4 million yuan can give the main and auxiliary cards a permanent annual fee-free discount. Individual cardholders of gold cards and ordinary cards who have no bad credit records and have held various credit cards of ICBC for more than 10 years (including 10 years) since the implementation of these Measures may be given a permanent annual fee-free discount for the main and secondary cards in an account. In addition, ICBC does not charge an annual fee for opening credit cards.
China Industrial and Commercial Bank of China official website-Credit Card Customer Service Phone
China Industrial and Commercial Bank of China official website-China Industrial and Commercial Bank of China Credit Card Telephone Service Center won the "Best Call Center Award" in the Asia-Pacific region.
Baidu Encyclopedia-ICBC Credit Card