Hello! The Agricultural Bank of China debit card transaction password will be locked if you enter the incorrect transaction password three times in a row through various transaction channels within a day. The solution is as follows:

1. Remember the correct password and have registered personal mobile banking: You can log in to mobile banking, click on the home page → My Account → Select the debit card to be unlocked → Enter the correct password to unlock The account password and face recognition can be successfully unlocked;

2. The debit card that has been registered with Palm Bank but is locked by the password has not been added to Palm Bank: You can log in to Palm Bank and click Home → My Account. →Debit Card→Add this account. After successful addition, click "Unlock Now" to jump to the password unlocking process.

3. Unregistered personal mobile banking: You can register for mobile banking by yourself, bind the card to upgrade and handle the password unlocking business.

Warm reminder:

1. If the online unlocking function cannot be used on the same day after the password verification fails three times, you can wait 24 hours and unlock again through the Palm Bank channel.

2. If you have forgotten your debit card password or failed to unlock it on your mobile bank, please go to any of our bank’s branches across the country (excluding Hong Kong and Macau) with your valid ID and bank card. Password loss report and reset.

3. For the security of your funds and information, please do not disclose your bank account number and password to others in any way.

If you enter the incorrect payment password for your Agricultural Bank of China credit card three times in a row, you will be locked. You can modify or unlock your payment password through the following methods:

1. Online banking: Please log in to your personal online banking and click on your credit card →Settings→Click the settings button after the password service item→After resetting the payment password, enter the corresponding information according to the page prompts and click "OK". The password will be automatically unlocked after the reset;

2. Palm Banking: Please log in to Personal Banking, click Homepage → Credit Card → Card Manager → Select the card to be modified → Security Management → Password Management to modify or unlock the payment password;

3. Credit card customer service: You can also call me Please contact the bank’s credit card customer service hotline 4006695599 to change or unlock your payment password.

Warm reminder: The credit card payment password is used for daily consumption and cash withdrawals. For the security of your funds and information, please do not share your bank account number, password, or SMS verification code sent to you by the bank in any way to others.

For more consultation and services, you can follow our bank’s “Agricultural Bank of China Cloud Customer Service” WeChat official account for consultation and processing.

(Answer time: May 6, 2024. In case of business changes, please refer to the actual situation.)