The following methods are used to transfer manual services: 1. Dial 95555; 2. After dialing, press 1 to select personal service; 3. Then press 0 to transfer to manual service. 9555 Human services cannot be transferred. There are generally several situations: 1. The manual service hours for dialing 9555 during non-working hours are generally from 9:00 am to 5:00 pm. If you don't dial at this time, you may not be able to connect. 2. The system is busy and sometimes the 95555 manual service cannot be connected. It may be because there are too many people and the system is busy. So in many cases, if you cannot get through 95555's manual service, you can choose the bank's online customer service to ask questions.