1. The initial password of China Eastern Airlines Oriental Miles Card is the member's birthday, for example, the member's birthday is November 4th, 198, and the password is 198114. The member password of China Eastern Airlines Oriental Miles Card can be divided into inquiry password and consumption password, and the password length is 8 digits, and it is limited to numbers. Password query can only query the personal information of members, but can't make integral consumption.

2. For members registered online, the initial password is the number set by themselves. If they register through other channels, the initial password of the account is set to the last six digits of the registration certificate number (excluding the mother and son and symbols). If it is less than six digits, add in front.

3. The initial password of China Eastern Miles membership card is the birthday of the member. For example, on October 2, 199, the password is 19912.

4. You can call the member service hotline (domestic) 483-9553 and (international) +86-21-9553 to tell the customer service that the password of your China Eastern Airlines membership card has been forgotten, and ask the customer service to help you find the original password.

5. Get it back through the membership card, enter the 12-digit membership card number, verify your identity and reset your password. Call the customer service number of China Eastern Airlines: 9553, and follow the voice prompts to retrieve the password. Go back to the local service outlets. Go to the local service outlets with the ID card when registering as a member, and go through the password retrieval procedures.

6. Miles is a global frequent flyer reward program specially designed by China Eastern Airlines Co., Ltd. Miles members need to use a combination of letters and numbers when registering their passwords to increase the security of their accounts, and can't use pure numbers.