Your credit card has been lost. It is recommended that you formally report the loss as soon as possible. Before you formally report the loss, all risks incurred need to be borne by you. You can log in to the Ping An Pocket Bank APP-Credit Card-More - Card protection handles loss reporting; you can call the credit card customer service hotline 95511-2 to report the loss.
Response time: 2020-09-30. For the latest business changes, please refer to the official website of Ping An Bank.
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