Online inquiry: Many banks have opened online channels to inquire about arrears, such as WeChat official account, online banking, mobile banking and so on. They all need to check the available credit cards after login, and then subtract the available credit cards from the total to get the total debt of this credit card.
Telephone inquiry: dial the 24-hour customer service hotline of the issuing bank, and then transfer to manual customer service, and ask the customer service to help inquire about the total amount owed, and then add up the amounts owed by each card to calculate the total amount owed by the credit card.
Inquire about the merchant's online shop: directly bring my credit card and ID card, go to the issuing bank outlet of each credit card, and then add up the arrears of each credit card to get the total amount owed.
The above three are the most common query methods. By comparison, we can find that the most convenient and quick way is to call customer service. In addition to these methods, you can also edit short messages to query or query through ATM machines.