1. Customer Service Phone:
Customers can call the customer service phone number of the issuing bank and apply to the customer service staff for inquiring about the etc deduction record through the manual service channel. After the staff verifies that the customer's identity information is correct, they will help the customer to inquire.
2. SMS notification:
Etc will often send the corresponding SMS notification to customers after charging, and customers can find the received SMS reminder of etc charging on their mobile phones, so that they can know the specific charging situation of etc cards.
3. Online banking/mobile banking:
Customers can log on to the personal online banking or mobile banking client of the issuing bank, find the card bound by etc, click the bill inquiry option, inquire about the historical transaction details of the card, and understand the etc deduction details.
4. Outlet counters and self-service inquiry machines
There are different types of bank cards according to different classification basis. In China, according to the personal credit limit, bank cards can be divided into debit cards and credit cards, which is also the most common classification method.
1, debit card
Debit cards are divided into transfer cards, special cards and stored value cards according to different functions. Debit cards cannot be overdrawn. The transfer card has the functions of transfer, cash deposit and withdrawal and consumption.
Special card is a special-purpose debit card used in a specific area (except for department stores, restaurants and entertainment industries). It has the functions of transferring money and depositing and withdrawing cash.
Stored value card is a prepaid wallet debit card in which the bank transfers funds to the card for storage according to the cardholder's requirements, and directly deducts money from the card during the transaction.
Debit cards can be used for online or POS consumption or ATM transfer and withdrawal, and cannot be overdrawn. Interest is paid on the amount in the card according to the current deposit. When spending or withdrawing money, the funds are directly withdrawn from the savings account.
Debit cards usually require a password when used. Debit cards can be divided into ordinary cards, gold cards and platinum cards according to their grades; According to the scope of use, it can be divided into domestic cards and international cards.
2. Credit card
Credit cards are divided into credit cards and quasi-credit cards.
Credit card refers to the credit card that the issuing bank gives the cardholder a certain credit limit, and the cardholder can spend first and then repay.
Quasi-credit card refers to a credit card in which the cardholder deposits a certain amount of reserve fund according to the requirements of the bank, and when the reserve fund is insufficient to pay, it can be overdrawn within the credit limit stipulated by the issuing bank.
Bank cards also have the following types:
According to the different information storage media, it can be divided into magnetic stripe card, chip card and composite card with magnetic stripe and chip coexisting;
According to different payment methods, it can be divided into credit card, quasi-credit card and debit card;
According to different settlement currencies, it can be divided into foreign currency cards and local currency cards;
According to the amount of account currency, it can be divided into single currency card, dual currency card and multi-currency card;
According to different affiliation, it can be divided into main card and auxiliary card;
According to different card issuers, it can be divided into corporate cards (enterprise cards, business cards) and personal cards;
According to the cardholder's credit status and credit status, it can be divided into platinum card, gold card and ordinary card;