If you want to call the Bank of China to make an appointment for Thai baht, you can call the hotline and then transfer to manual service. The specific operation is as follows:

There will be a voice prompt after dialing. Press "1" to select Chinese, then press "1" to select banking service, and then press "0" to switch to manual service.

If you encounter any problems in using China Bank's credit card, or want to handle related credit card business, you can also call the credit card hotline 4006695566, press "1" and then press "0" to transfer to manual service.

Extended data:

Foreign currency exchange is a counter service for individual customers, including buying foreign currency, selling foreign currency and converting one foreign currency into another. It mainly provides services for individual customers to convert foreign exchange into RMB or other foreign currencies. Other customers are overseas individual customers.

Procedures for foreign currency exchange

Bring your personal ID card to a bank that can handle foreign exchange business and fill in relevant documents. There is a limit on the amount (no more than $2,000 per day).

Note: Remember to bring your ID card. It should be reminded that domestic residents' purchase of foreign exchange is subject to annual total management. At present, the annual total is equivalent to 50 thousand dollars per person per year.

To exchange foreign currency within the limit, domestic individuals carry resident identity cards, and overseas individuals carry passports, Hong Kong, Macao and Taiwan residents' passes to and from the Mainland and other valid identity documents to the bank. If it exceeds the exchange limit, it is also necessary to provide relevant certification materials for the transaction amount.

References:

Phoenix. Com- You can make an online reservation at the Bank of China to withdraw foreign currency cash during the outbound consumption season.

References:

Baidu encyclopedia-foreign currency exchange