Method one. When you cancel your credit card at the ICBC counter, you must bring enough money to pay back the credit card arrears and annual fees.
Method 2: Call ICBC customer service number 95588, and transfer to manual service according to the voice prompt to unlock the card for you. After processing, the card status will change to "Card Received", and the card can be cut or saved by itself.
After connecting the credit card manual service phone, they will ask you to enter your ID card information and telephone banking password information, which must be remembered. If the debt has been paid off in advance, you can ask the bank service personnel to cancel and recover the card.
Credit card customer service telephone number is as follows:
1, ordinary dedicated line: 95588; ?
2.VIP special line: 4006695588; ?
3. Platinum Card Special Line: 4000095588; ?
4. Group special line: 4008795588; ?
5. Overseas telephone number: 86-10-95588;
6. Authorization hotline: 4008895588 (merchant authorization). ?
Extended data:
Report loss guide
Loss reporting outlets
If the cardholder loses his credit card, he can apply for reporting the loss at a nearby ICBC outlet. Any branch of ICBC can apply for loss reporting without going to the card issuing branch. The application for loss reporting by outlets is a formal loss reporting. If you need to report the loss, please go to the peony card issuing department in the area where your credit card account is located.
Self-help loss reporting
Self-service loss reporting means that you can temporarily report the loss of your online banking or telephone banking registration card, debit card or debit account to fully protect your funds.
Features and advantages: conditions, operational procedures and precautions for applying for service channels.
I. Characteristics and advantages
It is convenient for you to handle the temporary loss reporting procedures in time when the registration card, downlinked card or downlinked account are accidentally lost, which can effectively avoid the loss of funds.
B. Service channels
"Finance @ Home" Personal Online Banking and Telephone Banking
C, bidding conditions
1. Register "Finance @ Home" personal online banking.
2. Registered customers of personal telephone banking can use the self-service loss reporting function of telephone banking to report the loss. If you have not registered our personal telephone banking, you can also use the manual service of telephone banking to report the loss.
D, matters needing attention
1. Loss reporting of international cards cannot be handled through online banking. Please formally report the loss through telephone banking.
2. All kinds of bank cards and accounts (except international cards) can be reported online through online banking. This kind of loss reporting is temporary, and the validity period is usually 5 days. In order to ensure the safety of your funds, please report the loss in writing at the business outlets of China Industrial and Commercial Bank within 5 days, and it will become invalid after the loss report expires.
3. After the loss of the registered card is reported, the bank stops the ATM cash withdrawal, POS consumption and other services handled by the card, but retains the function of the card to enter online banking. You can't inquire, transfer and pay the account or sub-account of the card in online banking. Credit cards, debit cards and business cards can be used for account inquiry in online banking, but they cannot be used for functions such as transfer and payment.
4. After reporting the loss of the associated account, the bank stops the business handled by the account, such as cash withdrawal; After reporting the loss of the card, our bank stopped the ATM cash withdrawal and POS consumption handled by the card.
5. Peony Credit Card and Peony Credit Card will be valid for a long time after reporting the loss through telephone banking. After the loss is reported, the customer needs to go to our Peony Card Center to report the loss in writing, and then he can apply for a replacement card.
6. Our wealth management gold card, transportation card, smart card and passbook can only be reported temporarily through telephone banking. After handling the temporary loss reporting, the customer shall go through the formal loss reporting formalities at our business outlets within five days, otherwise the temporary loss reporting will automatically become invalid after five days.
7. If the following "error prompt" appears in self-service loss reporting, please follow the prompt:
This kind of account can't report the loss by itself, please go to the business outlet.
Other people's accounts cannot be reported as loss, please re-enter.
The account has been closed/lost/frozen.
Error in account code, please re-enter.
References:
Baidu Encyclopedia-ICBC Credit Card, China Industrial and Commercial Bank-Credit Card Customer Service Phone, China Industrial and Commercial Bank-Credit Card Cancellation Method.