Through the double verification of cardholder's personalized information and 3DS password, the security of cardholder's online payment is fully guaranteed and the cardholder's economic loss is avoided.
2. Which cards can enjoy the 3DS service?
Only your personal master card of Longka Credit Card can be registered and opened and enjoy the 3DS service.
3. What is personalized information?
The content you set when registering for the opening of 3DS service is used to ensure that the verification page that appears when you pay online comes from CCB.
4. How to modify personalized information?
1) Log in to our personal online banking;
2) Select the "Modify Personalized Information" function in the "3DS Management" column to modify it.
5. What should I do if the "personalized information" displayed on the verification page is not mine?
Before you enter the 3DS payment password every time, be sure to confirm whether the content of "Personalized Information" is consistent with the content set when you register. If not, please stop payment immediately.
6.3DS How to modify the DS payment password?
1) Log in to our personal online banking;
2) Select the "Modify 3DS Payment Password" function in the "3DS Management" column to modify it.
7. What should I do if I forget my 3DS payment password?
1) Log in to our personal online banking;
2) Select the function of "Close 3DS Payment Verification Service" in the "3DS Management" column;
3) Close all cards with 3DS service under your name;
4) Re-select "Opening 3DS Payment Verification Service";
5) When reopening the 3DS service, set your new 3DS payment password.
8. I accidentally entered the wrong password when paying, and the card was locked. What should I do?
To ensure the security of your card, when you enter the incorrect 3DS payment password for three consecutive times, the system will lock the card for 24 hours, and then you can continue the transaction with the correct 3DS payment password. Or call the CCB service hotline at 400-820-0588 for help.
9. Which businesses can use 3DS services?
Through visa or MasterCard &; regSecureCode？ (MasterCard) logo merchant website.
10, I have started the 3DS service. Why didn't the verification page of the 3DS service appear when I bought online?
1) Please confirm whether the credit card you are using has 3DS service;
2) Please confirm whether the website where you shop provides 3DS service;
3) Please confirm whether your IE browser is set to "Allow Pop-ups".
1 1. Please pay attention to protect the card number, expiration date and the last three security codes on the back of the credit card. Because if your shopping website (including mobile phone website) does not provide 3DS service, even if your card has opened 3DS service, as long as you have the above three aspects of information, you can still pay without 3DS password.