1. Debit card transaction password will be locked if it is entered incorrectly for three consecutive times in various trading channels within one day. You can unlock or reset your password at any branch of our bank with your valid ID card and bank card, and you can't do it on your behalf. In addition, if you use personal bank, you can click "Home → My Account", select the debit card to be unlocked, click "Password Unlock", enter the correct password and pass face recognition, and then unlock the online password.

2. The credit card password entered incorrectly for three consecutive times will be locked. You can call our credit card customer service hotline 46695599 to apply for password unlocking or resetting.

Tips: For the safety of your funds and information, please don't tell others your bank account number and password in any way, and don't tell others the SMS verification code sent to you by the bank in any way.

(Answer time: January 31, 223. In case of business changes, please take the actual situation as the standard. )