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How to solve the problem of face unlocking in China Construction Bank?
With my valid ID card, I went to CCB to unlock it. Because I failed to brush my face for 5 times, my account will be locked and temporarily unavailable.

1. How does China Mobile Construction Bank improve the level of equipment certification?

In daily work and life, fingerprint login is used more and more frequently. In view of the system limitations, CCB app fingerprint login needs to turn on "strong authentication equipment" and ordinary authentication needs to "upgrade the authentication level".

1. Click the "CCB" icon on the phone desktop.

2. Click the "three horizontal lines" icon in the upper left corner-Login, enter the account password, and log in to China Mobile Construction Bank.

3. Click "Security Center" to enter the "Security Center".

4. Click "Bind Device" to enter "Device Management".

5. Click "Upgrade Certification Level"-"Brush Face (Current Equipment)" to complete the brush face certification.

(Operating environment: Apple 12, ios 14, China Construction Bank version 5.5.8.00 1).

Second, the reasons for the failure of mobile banking certification upgrade:

1, maybe the light is not very good.

2. It may be a software setting problem.

3. It may be the pixel difference of the mobile phone camera.

4. It is also possible that the mobile phone device cannot be recognized, and the face-brushing authentication is a new function. Some mobile phones do not support the face brushing function for the time being, and only one device can be changed.

III. Telephone Hotline of China Construction Bank

The customer service hotline of CCB is 95533. To transfer the manual service, press "1" to select the Mandarin service, and then press "0" to enter the manual service. At this time, the voice will prompt the customer to choose the corresponding business. After dialing, press "1" and then "5" for credit card repayment business, and press "1" and then "7" for card handling and progress inquiry business. 95533 and 400-820-0588 can both be used for basic banking. You can also call these two numbers if you have any questions. In addition, you can enjoy convenient services such as question consultation and bank inquiry by searching for "CCB Customer Service" in WeChat official account.