You must collect it in person with valid identity documents.
It is this kind of fraud risk that banks guard against.
Pretend.
If your mother's ID card and card are lost at the same time,
Be picked up by others
He went to the bank to get a credit card under an assumed name, and then the credit risk and economic disputes caused by it were very troublesome.
I suggest you have a good talk with your mother and be an honest child.
Let mom get it.
You can ask your mother to get you a supplementary card, which can be used by both people, and the amount is very high.
This will kill two birds with one stone.