If the WeChat credit card repayment has not arrived, there is no need to apply for a refund, the money is on the way.
The money deposited into the bank's credit card account is credited after 24:00 on the same day.
Even if the payment is received after the repayment date, the repayment will be credited to the credit account.
For WeChat credit card repayment, please click the I want to repay now button on the page.
WeChat payment supports real-time payment to: CITIC Bank, Ping An Bank, Industrial Bank, Agricultural Bank of China, China Minsheng Bank, China Everbright Bank, Shanghai Pudong Development Bank, Bank of Ningbo;
Special payment time:
How to handle credit card repayments that have not arrived:
1. Please first verify whether the bank account information settings for repayment are correct. If the information is inconsistent or wrong, After the repayment transaction fails to be verified by the bank reconciliation, the funds will be returned to the balance of the WeChat account where the payment was made. Don't worry, the funds will not be lost, just check the status of the funds being credited later.
Note: If the refund has exceeded the time limit, please call Tencent’s official customer service hotline for consultation according to the following instructions, and contact us to provide the following information. WeChat Pay will directly contact the bank to verify the specific reasons.
1) If you choose the wrong bank type (or the name on the WeChat real-name authentication is inconsistent with the name on the bank card) or write the wrong account opening bank, please provide the WeChat account, repayment time, amount, and repayment amount. Bank type, bank card number and other information;
2) If the card number is written incorrectly (or the bank card is reported lost, lost, canceled or repaid in the passbook), please provide the WeChat account, repayment time, Repayment amount, indicate repayment method and repayment bank type. ?
2. If the information is correct when operating the repayment, but the repayment has not yet arrived, you need assistance in providing the corresponding information. We will help contact the bank to verify and process it as soon as possible. Thank you!
The information includes: WeChat account, repayment time, amount, screenshot of unissued bank statement details, repayment bank type, bank card number and other information.