China Construction Bank generally provides all CCB credit card users with automatic card replacement services when their credit cards expire. Usually, the address and other information will be confirmed with the cardholder before the credit card expires, and a new card will be mailed to the billing address before the credit card expires. Cardholders can also choose to cancel the credit card after it expires. There is no additional charge for the automatic card replacement service, including shipping charges for sending the card.
If the cardholder’s original credit card has expired and has not received a new card, please contact the CCB Credit Card Customer Service Center immediately to communicate the actual situation in a timely manner.
After the cardholder receives the new card, it does not mean that the original credit card cannot be used. Only when the new card is activated will the original card be invalidated. Xinhehui reminds everyone that in principle, the original card can continue to be used until the expiry date. However, cardholders are advised to open a new card before the original card expires. It should be noted that after a new card is opened, it is best to invalidate the old card. You can use a sharp tool or scissors to damage the card's magnetic strip and keep it properly. Regarding the retention period of the old card’s consumption details and other data, you need to contact CCB customer service. The data that needs to be saved can be saved in advance.