If the China Merchants Bank credit card is damaged, the signature is blurred, or the magnetic strip is degaussed and cannot be used, you can use the following method to replace the damaged card:

Mobile Banking: After you log in to Mobile Banking , click "My - All" to find "Card Management - Card Destruction" under "Credit" card, click this menu and operate according to the prompts.

Online Banking: After you log in to online banking, click "Card Management - Damaged card will be reissued".

Warm Tips

1. The CVV2 will change after the card is damaged or replaced.

2. The card numbers of the new and old cards that are damaged or replaced. , the card type is the same (except the UnionPay magnetic stripe card will be replaced by the UnionPay IC card)

3. There is no need to reset the query password and transaction password after the card is destroyed.

4. Application. After replacement, the old card can continue to be used. Once the new card is opened, the old card will become invalid immediately. It is recommended that you cut off the old card and destroy it to avoid confusion.