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I used to have a Ping An credit card, but I lost it. Can I only reissue it with the information on my ID card?
There are risks in reporting the loss of Ping An Credit Card. I suggest you report the loss immediately. Before you officially report the loss, all the risks arising need to be borne by yourself. You can log in to Ping An Pocket Bank APP- Credit Card-More-Card Management-Card Protection to report the loss and make up the card, or call Ping An Credit Card Customer Service at 955 1 1-2 for help. Reply time: June 2020-17. Please refer to the latest business changes announced by Ping An Bank in official website.
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