Report loss of credit card in Bank of China Personal Mobile Banking:

You can click on Credit Card - Report Loss and Replace Card in Bank of China Personal Mobile Banking, enter the credit card "Report Loss and Replace Card" page, and select "Report Loss/Report Loss" and replace the card", after passing the security authentication tool authentication, click "Confirm", the page shows that the credit card loss report has been submitted successfully.

Warm reminder:

1. Reporting the loss of a credit card in Bank of China Personal Mobile Banking is a formal loss report, not a temporary loss report. Once the loss is reported, it cannot be lifted.

2. If your Bank of China credit card is later found, you cannot cancel the credit card that has been reported lost in Bank of China Personal Mobile Banking. You need to call the Bank of China credit card customer service hotline 4006695566 and transfer to a manual consultation.

3. The loss reporting fee incurred when reporting a loss will be directly deducted from your Bank of China credit card.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.