If the ETC card is lost, the replacement process is as follows:

1. Bring the original and copy of the ID card to the counter of the bank branch to handle the business of changing and replacing the card.

2. Bring the original and photocopy of your ID card to the bank outlet to fill out an application for ETC business, and report the loss with ETC function, which will take effect within 24 hours from the time of acceptance.

3. after receiving the new card, go to the designated branch of the bank to activate the ETC function.

4. after the new card is received, you can use the ETC function automatically within 5 working days after calling the customer service phone of the bank credit card to activate the card.

in order to ensure the implementation of the national ETC networking, the Ministry of Transport set up a leading group led by the leaders in charge of the Ministry to guide the national ETC networking; Provinces (autonomous regions and municipalities) transportation departments set up a leading group led by the main leaders.

Extended information:

There are still many difficulties in the convenience and application scope of p>ETC promotion, which leads to the low enthusiasm of car owners.

first, if it is used less often, the equipment charge is more expensive than the toll. The cost of handling ETC is between 2 yuan and 35 yuan, but for car owners who only run high-speed once or twice a year, the utilization rate is very low and the enthusiasm for handling ETC is not high. Holidays are sometimes free at high speed, and occasionally by train, the number of times you can use ETC in a year is very limited, and the cost of running ETC is more expensive than the toll.

Second, the procedures are cumbersome and not as convenient as mobile payment. At present, ETC can be handled not only by purchasing equipment from expressway operating units, but also by handling savings cards or credit cards at banks and obtaining ETC equipment bound to the cards. The reporter recently visited a number of banks in Jinan and found that in addition to carrying my ID card, driver's license and driving license, ETC should also carry this year's vehicle insurance policy.

Many banks still need to deposit some fees before giving ETC equipment. For some bank cards that don't need to deposit fees, the annual card fee is around 2 yuan. Some citizens who came to handle ETC business said that it felt very troublesome to do it.

thirdly, it has less usable range and single function. In addition to high-speed toll stations, the application scope of Shandong Expressway ETC is also actively exploring the use areas, such as cooperation with parking lots and gas stations to provide convenience for ETC owners, but overall, the scope of use is not enough.

Baidu encyclopedia -ETC