1. Call the customer service of the issuing bank, transfer to manual customer service, and explain the purpose of the credit card debt settlement certificate to the customer service. When the customer service finds that the situation meets the conditions for issuance, it will issue a settlement certificate, and then send the certificate to the receiving address by express delivery.

2. Go directly to the outlet counter, remember to bring your valid ID card and credit card, which can be used at any outlet of the issuing bank, and then ask the teller to handle it.