Shaanxi Xinhe’s 24-hour manual customer service hotline is 96262 or 106262. Customers with coordinates within the province please dial "96262", customers with coordinates outside the province please dial "106262" so that we can receive your call quickly!

Provide 24-hour uninterrupted, multi-faceted, centralized financial services, integrating banking services and information technology, for special merchants, cardholders, individuals and rural commercial banks and credit unions in the province. For corporate customers, we provide services such as deposit and loan account, bank card and bank card inter-bank transaction inquiries, password modification, corporate account information inquiry, emergency loss report, business consultation, complaints and suggestions, etc. to help customers solve the problems encountered during inter-bank transactions. difficulties and problems.

When you make a call, the following options will appear:

“1” Self-service voice service: See detailed introduction below.

"2" Credit card business: Credit card related business is handled here.

“3” Emergency loss reporting and locking: There are only five days to report the loss, and it will be automatically lifted after five days.

“4”? Public *** information query: query institutional information, deposits, loan interest rates, business processing procedures, announcement information, etc.

"6" ??Magnetic stripe card transaction verification: If you have a magnetic stripe card, you need to verify it here when handling business.

"7" bank card small amount double fee-free function: If you want to activate/close small amount password-free business here.

“8”?Set query password: You can change your query password with the payment password.

“9”? VIP service reservation: Customers holding VIP cards can make reservations for the business you want to handle here.

“0”? Manual service: If you have any other business or questions that need to be handled, you can find customer service help here.