The solutions to this situation include checking whether the new card has been activated, replacing the card reader, and confirming the credit card information.

1. Check whether the new card has been activated: Make sure that the new card has been activated as required so that it can be used normally.

2. Replace the card swiping machine: If you think there is a problem with the card swiping machine, you can try replacing another card swiping machine to see if the problem can be solved.

3. Confirm the credit card information: Make sure that the new card information has been correctly entered into the card swiping machine. If the information is incomplete or incorrect, the card will not be swiped.