The customer service service of Shanghai Pudong Development Bank Card is not limited by time and space. You can call directly at any time (24 hours a day, 365 days a year) and in any region (in cities with Shanghai Pudong Development Bank outlets) 95528, dial 02195528 in areas where there are no Shanghai Pudong Development Bank branches) to obtain self-service and manual services.
Pudong Development Bank Credit Card Customer Service Hotline: 800-820-8788 or 400-820-8788 or 021-38784988
Pudong Development Bank Credit Card Platinum VIP Hotline: 400-888-0288 or 021- 38784979
To call the Shanghai Pudong Development Bank’s credit card customer service hotline from overseas
1. To dial the Shanghai Pudong Development Bank’s credit card customer service hotline from overseas, please dial: 86-21-38784988
2. To call the Shanghai Pudong Development Bank Credit Card Platinum VIP hotline, please dial: 86-021-38784979
How to transfer the Pudong Development Bank Credit Card customer service phone number to manual service?
Method 1: Call the 24-hour customer service hotline of Shanghai Pudong Development Bank at 800-820-8788, press "1" Chinese → press "3" for manual service
Method 2: Call the 24-hour customer service hotline of Shanghai Pudong Development Bank Customer service hotline 800-820-8788, press "1" for Chinese → press "0" for help → press "6" for complaint
The manual service of Shanghai Pudong Development Bank is to first dial 95528, and then follow the voice self-service main menu prompts Just press 0. The main services of Shanghai Pudong Development Bank's 95528 telephone service:
(1) Press 1 for personal business, which includes debit cards, current one-stop services, fixed-term one-stop services, and personal annuities.
(2) Press 2 is the company’s business, which includes settlement accounts and corporate annuities.
(3) Press 3 for public information inquiry, including interest rate inquiry, foreign exchange price inquiry, personal foreign exchange buying and selling exchange rate inquiry, and gold market inquiry. (4) Press 4 to report the loss verbally. The business includes accepting verbal loss reports of bank cards, current one-stop cards, fixed-term one-stop cards, etc.
(5) Press 6 to activate the bank card, and the business includes providing bank card activation services.
(6) Press 0 for complaints and manual services, including loss reporting business, personal business, company business, branch inquiry, credit card business, suspected risky transactions or ATM delayed remittance cancellation, complaints and other businesses.
Shanghai Pudong Development Bank 95528 remote banking integrates self-service, intelligent service and manual service, integrating business consultation, transaction processing, product purchase and complaint acceptance. As long as customers dial the national unified service number "95528", or access portal platforms such as the Internet, WeChat, and VTM, they can enjoy various financial services of Shanghai Pudong Development Bank anytime and anywhere without being restricted by time and space. The customer service center's services are not limited by time or space. Customers can obtain multi-channel services at any time (24 hours a day, 365 days a year) and in any region to help them understand financial information in a timely manner and complete business processing. And you can use most of 95528’s services without going through the application procedures.