If you want to transfer to the bank's manual service, you can call their customer service number 95580, and then press 1 0 according to the voice prompt to transfer to the manual service.

The manual service of China Postal Savings Bank is to provide more personalized and meticulous help. When you dial 95580, you will hear the automatic voice prompt first.

This voice prompt will provide answers to some common questions and some basic bank information. If the automatic voice prompt can't solve the problem or demand, you can press 1 0 according to the voice prompt, so you can switch to manual service.