System version: HarmonyOS3.0.0

Software version: Ping An Pocket Bank 6.4. 1

The credit card was frozen by the Public Security Bureau and operated by Ping An Pocket Bank. The specific operation steps are as follows:

Use Ping An Pocket Bank to operate 1, and click Enter All.

Open the mobile phone software of Ping An Pocket Bank and click Enter All.

2. Click to enter the credit card.

After entering all the pages, click Enter Credit Card.

3. Click Fixed User on the page to unlock it.

On the credit card page, click the fixed account on the page to unlock.

Step 4 fill in the information

After entering the page, enter the name, mobile phone number, verification code and other information to unfreeze the credit card.

The legal basis is Article 92 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks.

? Commercial banks should implement classified management of credit card risk assets, and the classification criteria are as follows:

(1) Normal category: the cardholder can fully repay the payables before the due repayment date (inclusive) according to the repayment rules agreed in advance. ?

(2) Category of concern: the cardholder fails to fully repay the payables on the due repayment date according to the repayment rules agreed in advance, and the overdue days are 1-90 days (inclusive). ?

(3) Sub-category: the cardholder fails to fully repay the payables on the due repayment date according to the repayment rules agreed in advance, and the overdue days are 9 1- 120 days (inclusive). ?

(4) Suspicious category: the cardholder fails to fully repay the payables on the due repayment date according to the repayment rules agreed in advance, and the overdue days are 12 1- 180 days (inclusive). ?

(V) Loss category: the cardholder fails to fully repay the payables on the due repayment date according to the repayment rules agreed in advance, and the overdue days exceed 180 days.