Please log in to Mobile Life and search for "Overpayment Claim" to claim overpayment. Instant payment, no handling fees.

Time for redemption: 05:00-19:00

Supported currencies: RMB and US dollars are supported, and US dollars can only be withdrawn to our bank’s debit card. Currently, Palm Life only supports cash withdrawals, and cash remittance accounts need to manually withdraw cash through credit cards;

Limited limit: 3 withdrawals per day, with a single limit of RMB 50,000 (USD 5,000). The single-day limit is RMB 50,000 (USD 5,000).

(Response time: January 10, 2024)