It usually takes 2-5 working days, but the time when the refund arrives is related to the refund method adopted by the merchant. Please consult the merchant or bank for details.

1, online refund method: refers to the direct refund transaction on the POS machine, which usually takes 3-5 working days;

2. Manual return method: refers to returning goods by filling in the return form manually, which takes about 15 working days;

3. When the online payment transaction returns goods, if the merchant confirms that the return money has been transferred out, it can generally be recorded within 1-2 working days.

After the refund is posted, there will be a SMS notification, and the details of the refund will be reflected on the bill in negative form, which can be obtained by querying the bill details through Ping An Pocket Bank APP. Whether the specific refund has arrived, you can also call Ping An Credit Card Customer Service Hotline 955 1 1-2 for consultation.