You can reset the inquiry telephone banking password through 95566 telephone banking self-service.
You can reset the passwords of the telephone banking inquiry version and the mobile phone version through the branch counter. When handling, I need to bring my ID card and Great Wall electronic debit card, savings passbook (all-in-one current account, all-in-one current account and all-in-one fixed account) or credit card in my name to apply for handling, and I can't do it on my behalf.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.