Besides, I don't know which bank you are from. It would be much easier if a big bank, such as China Merchants Bank/Bank of China, had a branch in the United States. If it has no branches abroad, I don't know how to solve it.
As for whether it can be judged by the delivery address, I remember that it is not because it belongs to the customer's private information, and the merchant/bank can't tell you directly without criminal demand.