Credit cards are called statements, and China Bank's credit card statements can be obtained in the following ways:

1. You can call the 24-hour customer service hotline for enquiry;

2. You can log in to online banking for inquiry. Change the mailing address of the statement: You can call the 24-hour customer service hotline to change your mailing address of the statement.

3. reissue the bill and add a statement. Mail the statement: If your statement is lost or has not been received after 15 days from the statement date, please call the customer service hotline of China Bank, and we can mail the statement for the last three months for you free of charge. Mail the statement: Under normal circumstances, the statement of the supplementary card will be mailed to the cardholder of the main card. Considering the reconciliation needs of supplementary card holders, as long as the option of "supplementary card statement/card mailing address" is checked on the application form and the detailed mailing address of supplementary card holders is filled in, we will provide you with free bill mailing service.