1, customer service phone replacement:

If the cardholder remembers his credit card number, he can also call the customer service center of the issuing bank on his own initiative, transfer the manual service according to the telephone voice prompt, provide his ID number and credit card number, and explain that the original card should be reissued. Generally, after accepting the application, the card can be sent within 3 working days.

2. Counter reissue:

Cardholders can go to the bank's business outlets with their ID cards and previous credit card information, ask the counter staff to reissue the credit card, then fill out the application form, fill in the name and address as required, and wait for the bank to apply for the card. After the card is successfully issued, it can be sent in 2 to 3 working days.