...A staff member of China UnionPay Hebei Branch said that various financial institutions have no restrictions on the amount of card consumption, and it is inappropriate for merchants to refuse small-amount consumption stipulated by themselves. As for letting consumers pay the handling fee themselves, the staff member said that in the retail industry they generally charge a 1% handling fee, which varies depending on the industry. However, this is the obligation of the merchant and cannot be passed on to the cardholder. Consumers, this violates relevant financial regulations. If consumers encounter this situation, they can complain to UnionPay or relevant banks.

The Municipal Consumers Association also stated that consumers have the freedom to choose payment methods when making purchases, such as cash, UnionPay cards, etc. Merchants refuse consumers to swipe their cards just for their own benefit, which harms the rights and interests of consumers. This approach of merchants violates relevant regulations.