What should I do if I forget my ICBC credit card online payment password?

You don’t need to go to the counter, you can do it at home. If you forget your credit card password for online payment, first you need to log in to the SMS password or certificate-certified version of online banking, then find "Online Payment Management" under "Customer Service" and click in the "Online Payment" column "Modify" button, then check "Reset credit card online payment password" on the pop-up page, and then enter the new online payment password. If you really find it difficult to operate, you can also call the customer service hotline and ask them to help you change it.

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