When shopping in JD.COM Mall, consumers choose to pick up the goods at home, and then choose the place that is most convenient for them to pick up the goods. After the purchased goods arrive at the pick-up point, the system will inform consumers in the form of SMS, and consumers can pick up the goods at the pick-up point.

1. You can inspect the goods first and then pay for it. If it is not suitable, you can leave directly. If you pay online, it will be awkward to return the goods.

2. You can do price protection, but online payment cannot be guaranteed after delivery.

3. The time to get the goods is more flexible, so you can get the goods when you have time.

4. JD.COM does not have to pay the freight when he picks it up. Extended information

Self-service pick-up process and precautions:

(1) When placing an order, select "door-to-door pick-up" in the column of payment and delivery method, and select the corresponding self-service pick-up container in the delivery method and save it;

(2) After the order is submitted, please pay attention to the order status and check the SMS;

(3) When the order status is displayed as "Pick Up at Home" or you receive "Pick Up SMS", please pick up the goods at the corresponding self-service container with the order number and pick up code;

(4) After arriving at the self-service container, please enter the order number and delivery code or directly scan the delivery QR code for identity verification;

(5) After the verification is correct, please swipe your debit card at the POS machine according to the system prompt to complete the payment;

(6) after the payment is completed, the system will automatically unpack and pick up the goods.

(7) When the self-service container is full, you will not be able to select the corresponding self-service container to place an order;

(8) Due to the size limitation of self-help container, only some commodity categories are supported;

(9) POS machines only support debit card payment, but not credit card payment for the time being;

(1) After-sales parts, such as repair, return, replacement, etc., are not accepted for self-service container delivery.

official website-JD.COM, JD.COM, raised matters needing attention at home.