1. First, we need to dial Ping An Bank's customer service number 955 1 1 on the mobile phone, then switch to 2 and then switch to manual. Suggest to deal with it directly.

2. After connecting to the manual, tell him to set the inquiry password and ask how to set it. The customer service will tell itself that it will send a seven-digit random verification code to the contact phone you filled in when applying for a credit card;

Don't hang up at this time. After receiving the seven-digit verification code, press the # key after being prompted by the system;

4. Then enter the verification code, and you will be prompted to enter a six-digit query password ending with #. Enter it twice, and you will be prompted to set it successfully, then you can remember the password.

5. Finally, hang up the phone, and you can use the query password for all kinds of queries.

Second, the transaction password is used for ATM inquiry and withdrawal of cash and credit card online transactions. You can dial the service hotline 955 1 1-2-3 to make settings according to the voice prompts or log in to Ping An Credit Card Online Bank to select various credit card transactions.