You applied online, so you entered the exam through online banking. Because you don't have actual written information, the examiner will call you according to the phone number you filled in. If the examiner can't contact you, he will refuse you. Of course, if you contact the bank, you can apply again, depending on the arrangement of the operator. It may be a little late. But if you don't contact for many times, your card will be rejected, and then the next application will have an impact (such as the amount you apply for, the Puka Gold Card, etc.). ) because you have a record of being rejected in the bank before.