Cardholders will receive cash refund within 90 natural days after each natural month. If the cardholder disagrees with the refund amount, he can call the credit card customer service hotline of China Bank (4006695566) within 30 natural days after receiving the cash back, and the overdue period will be deemed as the cardholder's approval of the refund status and cash back amount. Due to unforeseeable force majeure, the specific cash back arrival date may be later than the above agreed time.

One: Frequently asked questions are as follows

1. What is the annual fee for Zhuojuan Card? A: All Zhuo Juan cards for international students in China Bank are free of annual fees for life this year, and there is no requirement on the number and amount of swiping cards each year. The main card and supplementary card are free of annual fee for life.

2. How much is the currency exchange fee?

A: Currency exchange fee refers to the fee rate set by the card organization during the process of converting local currency into clearing currency through the card organization. The handling fee for ordinary currency exchange is about 65438+ 0.5% of the transaction amount.

For example, if you go to Canada to spend money, when the currency exchange fee is 1.5%, the consumption amount = Canadian dollar consumption amount * card organization exchange rate * 1.0 15.

Second, when the credit card is RMB, you need to pay attention.

1. If the clearing currency of Zhuojuan Card is the same as the local currency (for example, USD Zhuojuan Card is spent in US dollars), then there is no card organization clearing step, and Bank of China will directly purchase foreign exchange from your US dollars to show how much RMB you need to repay.

2. If the settlement currency of Zhuojuan Card is different from the local currency (for example, the US dollar Zhuojuan Card is spent in Canada), you need to convert Canadian dollars into US dollars through the card organization, and then China Bank will purchase foreign exchange for you, and then display the RMB amount.

3. What are the benefits of Zhuo Juanka?

Bank of China Zhuojuan Card 20 19 can support 5 overseas ATM withdrawals every month. The free handling fee here refers to the handling fee of China Bank (generally 3%, with a minimum of $3.5), while the handling fee of ATM Bank depends on the setting of the other bank. To this end, it is suggested that after going abroad, ask the seniors which ATM has no handling fee, and then make cash withdrawal transactions at the ATM of this bank in the future. In addition, USD Zhuo Juan Card, BOC supports 1% cashback activities, and any consumption can be cashed back to 1%, with a maximum cashback of USD 500 per month.