According to the inquiry on Caijingwo.com, we learned that the CCB bank card replacement process is as follows:

1. After the CCB card is lost, first call the CCB customer service number to report the loss and follow the voice prompts, but the phone will report the loss. It is not officially reported as lost.

2. To formally report the loss, you need to go to any CCB branch in the location where the card is applied for. You do not need to go to the bank where the account was opened. You can bring your ID card.

3. Go to a bank branch, fill out the application form for reporting loss, and apply for a lost card as required. After 7 days, bring your ID card and loss report form to apply for a new card. However, online banking needs to be re-activated and the loss report cleared before a new card can be issued. Business and all funds from the old card can be transferred to the new card.

4. If your CCB credit card is damaged, you can apply to the bank for replacement of the damaged card. If the card is lost, you need to report the loss first and then apply for a replacement card.