1. Call Ping An Bank's customer service number 955 1 1 and switch to manual service for operation.

2. Verify personal information and then apply for cancellation of credit card.

3, customer service will be retained, you just need to confirm the cancellation.

Second, credit card cancellation related content

1. Credit card cancellation and account cancellation are two concepts. If you want to completely cancel the credit card account, you need the cardholder to explicitly ask the bank to cancel the account, otherwise the bank will generally cancel the credit card and keep the cardholder's account information. Whether you cancel your card or account, you can call the bank directly or apply at the bank counter. Generally, it takes 45 days to apply for credit card cancellation, because the bank will officially cancel the account for you only if there are no debts and balances on the credit card account book and no negative records such as overdue. When you completely cancel your credit card account, please note the following points:

2. Settle the arrears in time before closing the account: you must pay off all the arrears before closing the account, and don't go through the formalities of closing the account when the arrears are not settled, otherwise the account closing will probably fail;

3. Cancel all credit cards before closing the account: if there are other credit cards in the same bank, it is generally not possible to close the account;

4. After the expiration of the effective period of account cancellation, go to the bank to confirm whether the account cancellation is successful: in order to ensure that the cardholder does not owe money when closing the account, the account cancellation application generally takes effect after 45 days, and the cardholder should contact the bank 45 days after submitting the account cancellation application to confirm whether the account is completely closed.

Don't throw away the cancelled credit card anywhere, cut off the magnetic stripe and throw it away, so as not to be picked up by criminals and cause losses to yourself. Before canceling the credit card, make sure that the credit card has no balance, no arrears and no extra deposits. Because once a credit card has a balance, it cannot be cancelled.

6. Pay off all debts in time. This debt includes bill debt and annual fee. If there is still arrears in the card, forget it and cancel the card directly. After the interest is accrued, the amount reaches a certain amount, and the bank begins to "collect debts"! Confirm whether to close the account after 45 days. Credit card cancellation is usually handled through customer service, but it was not successful at that time. When the card is cancelled, the account will enter the pre-cancellation state, and it will take 45 working days to know whether the account has been cancelled successfully.