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What should I do if my credit card is reported lost?
What should I do if my credit card is reported lost?

There are several ways to report the loss of bank cards:

1. Go to the bank branch counter. With my valid ID card, I can report the loss temporarily or officially by going to the counter of the nearest bank outlet and filling out the relevant application form as required.

2. Call the bank customer service to report the loss. Call the bank customer service number and report the loss orally. Self-service voice processing can also be done manually. When reporting the loss, you can also choose to report the loss temporarily for 7 days; If you still need to report the loss after more than 7 days, you need to go to the bank with your ID card to formally report the loss and change the card before the oral loss becomes invalid. If the bank card has been found, it can be used normally until the oral loss report fails.

3. Report the loss through mobile banking/online banking. Take China Merchants Bank (Android version: 9.5. 1) as an example: log in to the mobile App of China Merchants Bank, click "My"-"Bank Card", and click the bank card that needs to be reported for loss. If you report the loss of a credit card, just click "More Functions"-"Report the Loss of Card"; Click "One-click Lock Card"-"One-click Report Loss" to report the loss of the savings card.

1. Report the loss of the bank card and reissue it. The rules of all banks are similar. Divided into temporary loss reporting and long-term loss reporting. Temporary loss reporting is 7 days, and long-term loss reporting after formal loss reporting is invalid. Generally speaking, it takes 7 days to report the loss orally and in writing, subject to the formal written report. After the formal written report of loss, the oral report of loss will automatically become invalid. If there is no written report of loss, the frozen account will be automatically released after the validity period, and you can continue to report the loss orally.

2. How does the bank cancel the loss reporting: If the user reports the loss temporarily, it will automatically cancel the loss reporting after 7 days; If the user reports the loss permanently, the user needs to bring his ID card and bank card to the bank counter to report the loss and cancel it. After the loss report of the bank card is cancelled, the functions such as bank card and electronic banking will be restored immediately. It should be noted that the loss reporting and cancellation business cannot be handled by the agency. After the bank card is lost, it should be reported to the bank as soon as possible to prevent criminals from obtaining funds through illegal means and causing their own economic and property losses.

How to report the loss of a credit card?

You can report the loss of your credit card in online banking/mobile banking. You can also call customer service to report the loss. Call 40066-95566/40066-95569 at home and 86-10-66085566/86-/kloc-0-66086569 abroad.

Tips:

1. Loss reporting of credit cards in online banking/mobile banking is a formal loss reporting, not a temporary loss reporting. Once the loss is reported, it will not be released.

If you can't cancel your lost credit card in online banking/mobile banking after your credit card is found, you can call our credit card customer service telephone number 40066-95566 for consultation.

The loss reporting fee will be deducted directly from your credit card. Please refer to the credit card service charge price list of our bank for the related expenses incurred by loss reporting.

The above contents are for your reference. Please refer to the actual business regulations.

What if I lose my credit card?

After the credit card is lost, you need to report the loss first, and then choose whether to reissue it according to your needs. That is, the specific process of reporting the loss and replacing the card:

1, credit card loss reporting

You can call the bank's customer service hotline directly and report the loss of your credit card through self-service. After reporting the loss, if the funds are lost, the bank shall bear the responsibility. In addition, it cannot be cancelled after the loss is reported successfully. Please handle the loss reporting business carefully.

2. Credit card replacement

When reporting the loss, if "Report the loss without changing the card" is selected, the card will be deemed to be cancelled, and the card that has reported the loss can no longer be used. If you need to use your credit card again, you must apply for a new one.

After selecting "report the loss and replace the card", the bank will make the card and mail the new card to the customer as soon as possible, and at the same time, it will inform the customer of the business card printing progress by SMS.

There are two ways to report the loss of a credit card and reissue it, and the required information is different: ID number and name are required to report the loss by telephone, thank you for verification; To report the loss at the bank counter, you need the cardholder's ID card.

Telephone loss reporting:

1. Customer Service Phone Report Loss: Call the customer service phone on the back of the credit card, enter the report loss area, and make a report loss request to the customer service of the bank credit card. Customer service will ask you to provide your ID number and name for verification. After verification, you can report the loss of your credit card.

2. Credit card loss reporting is a charging business (please consult the bank customer service for details). The charging standard for loss reporting is 60 yuan/card. If you need to reissue a new card after reporting the loss, you need to pay an additional fee of 65438 yuan +05 yuan/card. The reissued credit card will be mailed to your billing address within about ten working days. If you need express delivery, you also need to pay the express delivery fee in 20 yuan.

Tips:

1. Don't handle multiple credit cards frequently because of giving gifts or collecting card faces. Please handle the card rationally according to your own situation and don't be too blind.

2. If you apply for multiple cards, cancel multiple credit cards, and then want to restore the credit cards, all records will be recorded in the credit information system of China People's Bank.

3. Selling cards too frequently will only affect personal credit. Please handle and cancel the card carefully.

Credit card is a non-cash transaction payment method and a micro-credit payment tool provided by banks to users. Credit cards can be divided into the following categories according to four dimensions:

1, according to the different levels of cards, the types of credit cards can be divided into ordinary cards, gold cards and platinum cards;

2. According to different card issuers, credit cards can be divided into corporate cards and personal cards.

3. According to the characteristics and functions of cards, the types of credit cards can be divided into various theme cards, student cards, shopping cards, women's cards, car cards, sports cards and so on.

4. According to the card shape, there are standard cards, mini cards, special cards and transparent cards.

5. According to the storage medium, credit cards can be divided into magnetic stripe cards and chip cards;

6. According to the relationship between cards, the types of credit cards can be divided into main cards and auxiliary cards;

7. According to the different circulation scope of credit cards, the types of credit cards can be divided into international cards and regional cards;

8. According to the settlement currency, credit cards can be divided into local currency cards and cards;

9. According to account settings, credit cards can be divided into single-currency cards, dual-currency cards and multi-currency cards;

10, according to the brand, the types of credit cards are VISA, MasterCard, AmericanExpress and ChinaUnionPay.

What should I do if my credit card is reported lost?

Bank card loss reporting is generally divided into telephone loss reporting and counter loss reporting. After these two methods are reported, the recovery methods are also different:

1. Report the loss by telephone. After the user reports the loss of the bank card by phone, as long as the user does not apply for a new card within 3-5 days, the loss will be automatically released, so the new card that was previously reported can naturally be reused;

2. Go to the counter to report the loss. If the user reports the loss at the counter, he can cancel the loss reporting operation at the counter again before the new card is reissued.

Extended information:

Bank card refers to an approved credit payment tool issued by commercial banks (including postal financial institutions) to the society, which has all or part of the functions of consumer credit, transfer settlement and cash deposit and withdrawal.

The bank card reduces the circulation of cash and checks, which makes the banking business break through the limitation of time and space and bring about fundamental changes. With the application of bank card automatic settlement system, the dream of "no cheque, no cash society" has become a reality.

Bank card application and loss reporting

Apply for a bank card

The process of applying for a credit card and a debit card is different.

When handling a credit card, you need to bring your valid certificate (ID card or copy of ID card or household registration book or copy of household registration book), residence certificate, unit income certificate or personal assets certificate, etc. To apply to a card issuer, you need to fill out an application form, and the information required in the application form is true.

After filling out the application form, you should go to the head office of the bank where you open the account for the record. It will take about 20 working days to issue a card to the customer after the head office of the deposit bank examines the application materials. Credit cards can only be handled by customers over 18 years old, and minors are not allowed to handle credit cards.

Applying for a debit card is relatively simple. Just bring your valid ID card or household registration book and fill in the application form at the bank where you open the account, and you can issue the card to the applicant.

There is no age limit for applying for a debit card, and minors can also apply. /kloc-When customers under the age of 0/6 apply for debit cards, the guardian should go to the counter of the bank branch with the household registration book (if they are not in the same household registration book, relevant certificates should be provided), and the person being processed may not be present;

Minors who have reached the age of 16 but under the age of 18 can apply for debit cards at the bank counter by themselves with their work certificates and ID cards. If you don't take part in the work, you still need the assistance of your guardian, and the treated person can be absent. At least 18 years old, you can apply for a debit card directly with your ID card at the bank branch counter or self-service card machine and get it immediately.

According to national regulations, debit cards handled by minors do not have online banking function and cannot be bound with mobile payment software.

Lost bank card

The reporting procedures of major banks are not exactly the same. If lost, you can report the loss temporarily by telephone or online banking, and then bring your ID card and other supporting materials to the bank counter to report the loss.

What is the process of reporting the loss of credit cards?

If you find that your credit card is lost, you must report it immediately to prevent it from being stolen after being picked up by others. Through the previous introduction, we know that the card replacement efficiency of each card issuer is different. What is the process of reporting the loss of a credit card?

1, which can be handled by telephone or offline outlets. However, in order to report the loss of the card in time, it is recommended that you apply directly by telephone.

2. Call the corresponding customer service hotline, provide your credit and confirm your identity, and the staff will help you report the loss.

3. Then pay the handling fee, provide your usual address, and mail it to you after the replacement is completed.

4. Finally, you need to reactivate the card after receiving it, because the bank froze it for you when you reported the loss, and it was also frozen when you received the card, so you should activate it actively after receiving the card.

To sum up, if you need to reissue your credit card, you can report the loss and reissue it according to the above process. In addition, the usual use of credit cards must be protected. If someone steals it, it will be a great loss.

How to report the loss of credit card

Report the loss of your credit card as soon as possible to avoid being stolen by others. So, how do you report the loss of a credit card? Let's have a look.

After the credit card is lost, you can immediately call the credit card customer service phone to report the loss. If you don't remember, you can provide your ID number to verify your identity information.

If you can't check your personal information when reporting the loss through the credit card customer service phone, you can ask the customer service staff to freeze the credit card first, and then formally report the loss to the bank outlet with valid identity documents.

Once the credit card is reported lost, it will take effect immediately, and even if the card is recovered in the future, it can't be used again, and the new card issued after the loss report is different, so if it is reimbursed by that kind of unit, it must be clear when reporting the loss.

Loss reporting of credit cards generally requires income loss reporting fees. Different banks charge different fees, and some cards are exempt from loss reporting fees. The details shall be subject to the bank notice.

So much for the introduction of how to report the loss of credit cards.