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What should I do if my Pudong Development Bank credit card is frozen?

1. Go to a bank branch to unfreeze

The cardholder must bring the card and original ID card to a Shanghai Pudong Development Bank branch to handle the unfreezing procedure. During this period, the staff will ask some questions. Just answer truthfully.

2. Wait for automatic unfreezing

If the password is entered incorrectly many times during the transaction or the transaction exceeds the limit, this freeze is usually a temporary freeze, and the system will automatically freeze it after a period of time. Unfreeze. You can also call the Shanghai Pudong Development Bank customer service hotline to lift the temporary freeze.

Extended information:

Reasons for credit card freezing:

1. Frozen due to incorrect password entry: If the credit card is frozen due to multiple incorrect password entries, just call Shanghai Pudong Development Bank credit card customer service hotline, just transfer to manual customer service and ask for unfreezing.

2. Credit card is frozen due to overdue: If the credit card is frozen due to overdue, the overdue amount is not serious, and the overdue amount is not large, you can handle the credit card unfreezing procedure through the hotline or bank counter. However, overdue credit card may be frozen. was derated.

3. Suspicion of cashing out: If your credit card is frozen due to suspicion of cashing out, you can unfreeze it by calling the bank to explain the situation. However, if there is indeed a violation of cashing out after verification, it is basically impossible to use it again. thaw.

4. Abnormal credit card consumption: If the bank finds abnormal credit card consumption, such as multiple purchases in different cities within a few days, the bank will suspect that the user's credit card has been stolen, so it will freeze the credit card and verify that it does not exist. It will be automatically unfrozen after abnormal consumption.

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