1. Open it in a browser, and then log in to the Apple ID.
2. After logging in, enter the "Report Problem" interface, and the virtual products such as app purchased in the last 90 days are arranged in reverse chronological order.
3. Users can find virtual products such as applications that want a refund here.
4. Click the corresponding "Report Problem" button and select the type of problem to report.
5. After a brief description, submit the question and complete the refund application.
After completing the above process, the App that wants a refund will enter the "pending refund" stage, and the system will prompt the user to receive the refund within 5-7 working days, and the refund will be refunded according to the payment method at the time of purchase. For example, if you buy with the balance of the App Store, the refund will return to the balance; If it is a credit card, the credit card will be returned.