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How to complain about personal credit information

If you find an error in your credit report and have any objection to your own credit report, you can apply to the Credit Information Sub-center. The specific measures are as follows:

First, you can apply to the local People's Bank of China for handling objection information and provide relevant information according to the requirements of the local People's Bank;

second, you can directly ask the financial institutions related to the objection information to handle the objection information, and the relevant financial institutions will help you solve it.

Ways and requirements of objection application:

According to the Business Rules for Handling Objections of Personal Credit Information in Basic Database of Financial Credit Information (No.97 Document of Yin Credit Information Center [213]), if an individual thinks that there are errors or omissions in the information in the credit report, he can personally or entrust an agent to apply for objections to the credit information center and credit information sub-center.

(1) I file an objection application

If an individual files an objection application to a credit information center or a credit information sub-center, he/she shall provide the original of his/her valid identity document for inspection, fill out the Application Form for Objection to Personal Credit Information, and keep a copy of the valid identity document for future reference.

valid identity documents include: identity card (the second-generation identity card must be copied on both sides), military officer's card, soldier's card, passport, Hong Kong and Macao residents' pass to and from the Mainland, Taiwan Province compatriots' pass to and from the Mainland, foreigner's residence permit, etc.

(II) Entrusting others to file an objection application

In case of entrusting others to file an objection application, the agent shall provide the original valid identity documents of the principal and the agent and the original power of attorney for inspection, and fill out the Application Form for Personal Credit Information Objection, and keep copies of the valid identity documents of the principal and the agent and the original power of attorney for future reference.

In addition, you can complete the Application Form for Objection to Personal Credit Information and the Power of Attorney by yourself.