If the credit card information is at risk of being leaked or has been used fraudulently, you can click "More" - "Card Management" - "Card Protection" - "One-Click Card Lock" through the credit card interface of the Pocket Bank APP. Follow the prompts.

1. After clicking the lock at the top, all six transaction types will be locked and the card cannot be used.

2. Click Settings to enter the transaction type locking page, which can be locked by type and time as needed.

3. After the setting is successful, the button will display red, indicating that the lock is successful. Swipe left to close the button and unlock it.

At the same time, call 95511-2 to provide feedback as soon as possible, or use our bank APP (Ping An Pocket Bank) to provide online feedback to the online customer service specialist for assistance.

Response time: 2020-04-24. For the latest business changes, please refer to the official website of Ping An Bank.