Credit cards themselves are very fragile. If your credit card is accidentally broken if you don’t take good care of it, don’t worry, just get a new one. Although you still have to spend some money to replace the card, it’s not Extremely troublesome. The specific operations are as follows:

1. Apply for loss report

If the credit card is broken, lost, stolen or in the possession of others, in order to protect the security of their transactions, the cardholder should apply immediately Report loss. The risk of misappropriation after the loss is reported is borne by the bank. Non-password consumption within 48 hours before the loss is reported is covered by lost card protection according to specified rules.

Ways to report loss:

1. Online banking: Log in to credit card online banking and click to enter "Card Management → Credit Card Loss Report" to easily complete the loss reporting operation.

2. Mobile banking: Log in to mobile banking and enter "Card Management → Report Card Loss" to easily complete the loss reporting operation.

3. Report loss at the counter: You can choose to go directly to the nearby ICBC branch to find the relevant staff to report the loss.

2. Card Replacement

Generally speaking, when the credit card cannot be used due to loss, damage, breakage, blurred signature, degaussing of the magnetic strip, etc., the cardholder can apply for a replacement card. New card, the new card will be sent to the billing address within 2 working days. The card number and password of the new card after renewal will remain unchanged; if the old card is expired within six months, the validity period of the new card will be automatically extended for 3 years. In addition, if the card is lost, it can be reissued due to damage, breakage, blurred signature, or demagnetization of the magnetic strip.

If you use your mobile phone more often to bind a credit card for payment and don’t need to swipe a credit card, it doesn’t matter whether the credit card is used or not, but it will be more convenient to do many things with a physical card, so if you have time, It’s better to apply for a replacement card.